FAQ

  • Payment rejected

    The reason for the payment rejection is a crucial aspect that can impact both the buyer and the seller in a transaction. Understanding why a payment was declined is essential for resolving the issue and ensuring that future transactions proceed smoothly...

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  • Gathering

    Meeting and Events Our comprehensive Meeting and Event Package is designed to cater to all your professional and social gathering needs. Whether you are planning a corporate meeting, a conference, a seminar, or a celebratory event, our package offers a...

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  • Refund Policy

      Returns & Refunds Eligibility Timeframe: Items must be returned within 30 days of delivery. Condition: Products must be unused, unwashed, and in original packaging with tags attached. Proof of Purchase: A valid order number or receipt is requir...

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  • Commissions

    Certainly! Company commissions are a form of compensation that employees receive based on their performance or sales within a company. Commissions are typically structured to incentivize employees to work towards achieving specific goals or targets set ...

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  • Company Benefits 2024

    Employee benefits are an essential part of compensation packages that employers offer to attract and retain talent. Here are some common types of employee benefits: Medical Coverage: Most employers provide medical or health insurance that covers docto...

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  • Global - 2023 Payroll Schedules

    Thanks for doing great work at PetsPlus! We would like to reward you with some $$$’s. Below you can find your pay schedule.  Questions on the details of your payslip? Please reach out to the Payroll team at payroll@petsplus.com.   Not yet followed by ...

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  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Center articles in ticket comments Add inline feedback ...

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  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other languages: Get your content translated in the other la...

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  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfortable working with page code, you can dig in to the site'...

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  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge base in the Help Center consists of three main page types:...

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