Refund Policy

Returns & Refunds Eligibility

• Timeframe: Items must be returned within 30 days of delivery.

• Condition: Products must be unused, unwashed, and in original packaging with tags attached.

• Proof of Purchase: A valid order number or receipt is required.

👟 Shoes

• Must be unworn and returned in the original shoe box.

• Try them on indoors to ensure fit before wearing outside.

👕 Clothing

• Must be unworn and unwashed.

• Items with makeup stains, perfume, or deodorant marks will not be accepted.

🚫 Non-Refundable Items

• Final sale items

• Gift cards

• Underwear and swimwear (for hygiene reasons)

💳 Refund Process

• Once your return is received and inspected, we’ll notify you via email.

• Approved refunds will be processed to your original payment method within 7–10 business days.

📦 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service.

❗ Damaged or Incorrect Items

If you received a damaged or wrong item, contact us within 7 days of delivery at [your support email]. We’ll make it right!